B - Managing Client Relationships

documents /

B04.01 AIA Consent Decree

March 4, 2015 by Charles Nelson

by Charles Nelson AIA, LFRAIA » One of the milestone events in this gradual erosion of relevance was the 1972 “consent decree” between the American Institute of Architects and the US Justice Department, which spelled the end of proscribed fee schedules. Industry-wide fee schedules were deemed to be collusive fee-setting and restraint of competition. The AIA…Continue Reading

B02.01 Your Client’s Comfort Zone

March 1, 2015 by Charles Nelson

by Charles Nelson AIA, LFRAIA;  10.2013 » We know, but tend to forget, that a new project is one of the biggest investments a private client will ever make. We know, but tend to forget, that a public new project involves a range of political issues that can carry big and diverse risks. We “manage projects”…Continue Reading

B02.02 The Elements of Trust

February 27, 2015 by Charles Nelson

by Charles Nelson AIA, LFRAIA, 27 December 2013 » Today I came across something especially compelling in a very compelling book, Jason Jenning’s The Reinventors: How Extraordinary Companies Pursue Radical Continuous Change. It was in a chapter on leadership (p 118 if you want to find it). What Jennings discovered, and discusses, is how recent research has…Continue Reading

Privacy Policy
Log In Connect