B02.02 The Elements of Trust

documents / B - Managing Client Relationships /

by Charles Nelson AIA, LFRAIA, 27 December 2013 »

Today I came across something especially compelling in a very compelling book, Jason Jenning’s The Reinventors: How Extraordinary Companies Pursue Radical Continuous Change. It was in a chapter on leadership (p 118 if you want to find it).

What Jennings discovered, and discusses, is how recent research has determined that there are four “guiding principles for building the early foundations of trust quickly”. Read more:

B02.02 Elements of Trust

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