Quality management organizations
International Organization for Standards (ISO): The peak body world-wide on quality (www.iso.org). The operational standard is ISO 9001:2008 – Quality Management Systems – Requirements. A new version, ISO 9001:2015 is in draft review; expected to be published by the end of 2015.
Books on Quality Management
Managing Quality in Architecture: A Handbook for Creators of the Built Environment; Charles Nelson, AIA; Architectural Press; 2006. Note: This handbook was written to the 2000 version of ISO 9001, but is still 95% current with respect to the 2008 version of the Quality Standard. ♦♦♦♦
TQM and ISO 9000 for Architects and Designers; Charles Nelson AIA; McGraw-Hill; 1996 ♦♦♦
Total Quality Project Management for the Design Firm; Frank A. Stasiowski and David Burstein; John Wiley & Sons; 1994 ♦♦♦♦
In Search of Design Excellence; The American Institute of Architects ♦♦♦